Villa del Sol Resort

The view from my room is the best. Because of the view I booked the room. The hotel is located the best view area. I was not able to explore amenities at the hotel. Because I injured my feet. The next time when I go to the cape in Los Cabos I will do that. I do not have anything more to say.

My husband and I came here to celebrate our two year anniversary. We could not have picked a better and more elite place to celebrate. The staff went above and beyond. The place was immaculately clean and we were welcomed and treated perfectly. The food was amazing as well.

One bedroom villa was lovely; perfect space for two celebrating an occasion. Outside terrace was perfect (thought we'd maybe be missing out without the hanging porch swing in most suites/standard rooms but the outside sofa is huge and we napped like champions on it - no regrets).Same with the private plunge pools - the only thing that changes is the view. All about preference. We enjoyed the standard one BR with ocean view; couldn't have been happier. Thank you to our housekeeping ladies who always made coming back to the room so comforting. The little details filled my heart. Thank you, thank you for your hard work. Delighted each day with the chef's amenities - another perk of the villa... also complimentary breakfast, though the menu was so wonderful we ate and drank everything regardless of what was/wasn't included. Dinner at the Ledge our first night started was the most perfect way to begin the trip - we were served by three different Francisco's and we couldn't have loved them more. So easy to spend money at the pool; I would give all of my savings to show my gratitude to the gentlemen servicing the space - I loved them all so much I cried when I left. Cabanas were great but you still receive tremendous service if you're lounging in a chair - every time I saw guests looking for seats, staff would run over to help them spread out their towel and lay an additional to support their head. I hope to return to see them all of these wonderful gentlemen again. Please thank the team tremendously; I wish I had everyone's name so I could write them to check-in. Pre-arrival was effortless, thanks to the Villas/Concierge/Transportation teams. I received responses to my everlasting questions within 24-hours each time. I felt so comfortable arriving (and departing) knowing that all arrangements had been taken care of for us. Also - A++ to whichever service is used for private transportation; always engaging, had everything we needed in the car, and stayed/helped us navigate all of our off-property excursions. I'm sure cabbing it would have been fine but I again was grateful for the service and would use it every time. Depending on your habits there are definitely ways to make this trip affordable, or go all-out with luxury treatment. Regardless - the atmosphere, the views, the property and the people *will not* disappoint and it seems most guests who visit, return. I must be one of them to see my newly found Cabo family again!

First time in Zihuatanejo in more than 25 years. Not a lot has changed. I would say it is still stunning but it feels like it hasn't progressed much so some properties and restaurants feel a bit dated. We checked in and only about 10% of the rooms were occupied. We bought a package which included an upgrade in addition to my status with Hyatt so we figured we would get a great room. We were upgraded 1 level and we were assigned a room at the back of the property with a small and shallow plunge pool. We inquired about additional upgrades and they said we could obtain one for a $75 to $125/per night charge. The $75/night upgrade was actually a downgrade with a common swim up pool configured room. The Lagoon Suites ended up being larger and nicer overlooking the lagoon and fountain but still no ocean view. We elected to take this room just so we could settle in. The next day, they drained the lagoon and put it under maintenance. What the hell!? I just don't understand why they would put you in a paid upgraded room at the with no ocean view and then put the amenity in front of it in maintenance. In my hotel, we upgrade people all the time to the best available rooms as long as we know we will not sell it. It just makes the overall experience much better. The property overall is beautiful and the beach front is nice. The staff is accommodating and professional. The location can't be beat so we will probably be back. That said, they have a few operational and maintenance issues to work out (poor internet, black out shade missing, hot water challenges, ect.)

There’s no place like the property at The Cape. Everything is beautifully curated- from the amazing service to the food, music and gorgeous style! Nothing is missing. We stayed for 6 nights and felt so taken care of. The staff at The Ledge, Pool service, room attendants, concierge, front property service- everyone has beautiful smiles and wanted to help. Thank you for an incredible vacation! We can’t wait to come back year after year!